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How can I refund the order?

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Refund Policy

 
A
ll Sales are final. NO REFUND after picking up the order.  


b) In order to be eligible for a refund, the order MUST fulfil one of the following case:
(i) Case 1: Prior to shipping out the order (mostly within the first 48 hours).
Refund will be issued less 20% handling fee of the overall payment.
(ii) Case 2: After shipping out the order and prior to receiving your order. (Order on its way)
Refund will be issued less 20% handling fee of the overall payment less shipping expenses, your returned merchandise** must be in its original unopened mint condition, as shipped, with all packaging, manuals, and paperwork intact and unaltered. Items removed from their 'blister-pack' display packaging are non refundable.

In order to be eligible for a refund, the order MUST fulfil one of the following cases:

(i) Case 1: Prior to shipping out the order (mostly within the first 48 hours).
Order cancellation should be made prior to the shipping out the product. Refund will be issued less 20% handling fee of the overall payment (items + shipping fee) 
 

An example of refund calculations prior shipping has been made:

Amount of Item Purchased : $90
Shipping Fee : $10
Overall payment : $100
SUBTRACT: Refund handling Fee (-20%) : (-$20) 
Amount of Refund : $80


 

(ii) Case 2: After shipping out the order and prior to receiving your order. (Order on its way) .

You can ONLY file an order cancellation before picking up your order. In case of canceling an order after shipping is made, you can ONLY return new, unopened items from a cancelled order within 1 week (Date of Shipping Out) after they have been delivered to you.

 

After receiving and inspecting the returned order at our office, refund will be issued less 20% handling fee of the overall payment less shipping expenses, your returned merchandise* must be in its original unopened mint condition, as shipped, with all packaging, manuals, and paperwork intact and unaltered. Items removed from their 'blister-pack' display packaging are non refundable

 


An example of refund calculations after shipping has been made and prior to arrival of the item(s):

Amount of Item Purchased : $90
Shipping Fee : $10
Overall payment : $100
SUBTRACT: Refund handling Fee (-20%) : (-$20)
SUBTRACT: Shipping Fee : (-$10)
Amount of Refund $70



(Case 3) AFTER ARRIVAL

 


Order cancellation is NOT acceptable upon order arrivals.